sfty Resident App: Prompt alerts and monitoring of your home

Send us an e-mail or call us. We can arrange a date and time to discuss your project in more detail.

After a scoping call, we usually arrange a no obligation on-site inspection. We’ll review your existing systems, infrastructure and pain points, and get to know the building and your needs.

After the site inspection we will prepare a detailed proposal and pricing. We can present this in person to a wider management team or your residents if required.

Our discrete, wireless devices are quick to install. Depending on the required number of devices, local facilities and local regulations, typical installations take no longer than 15-20 mins per apartment.

The sfty platform is designed to primarily use the building's or residents' personal 2.4 GHz WiFi access points and internet connection to report device status and relevant alerts. Continuous access to such WiFi access points and internet connection must be given in order for the sfty platform to work as intended. The sfty Sense (smoke detection) devices (but not the water leak devices or water shut off valves) create a mesh network between them to add network resilience but several connections to the internet are required in order for the system to work as intended. A separate internet-backhaul connection can be provided but is invoiced separately. 

Receipt of alarms and alerts is dependent on third party network communications infrastructure and user preferences, amongst other things. Certain sfty features, such as sending SMS, are invoiced based on usage. 

Sfty collaborates with third party alarm monitoring stations to receive and action smoke alarms. These services are subject to a separate contract between the building manager and the alarm monitoring station.

Sfty collaborates with third parties where the installation of smoke detectors or electrical equipment is specifically regulated by local law. Sfty does not draw up or sign off on building fire safety plans or any changes to them.

No system guarantees the prevention or detection of all fires or water leaks or associated damage and losses. Building safety is complex, encompassing factors like compliance with building, water and fire regulations as well as proper configuration and maintenance of all alarm and detection devices. The sfty platform is only one such component and its effectiveness depends on its proper configuration, suitable placement of sfty-compatible devices, appropriate coverage of the building with sfty-compatible devices, regular maintenance (including batteries, mains connections and plumbing of the shut-off valve, if installed), reliability of internet connectivity and adherence to sfty's instructions and operating manuals. All connected features of the sfty Sense, water leak detection device and water shut off valves can terminate if your contract with sfty for the sfty platform terminates.

Other technical and compatibility requirements as well as sfty's standard terms and conditions apply.