Welcome to sfty by Resideo Support
Your safety and satisfaction are our top priorities. Whether you need assistance with setting up a new resident in the sfty Control platform, WiFi troubleshooting, or managing your sfty devices, our dedicated support team is here to ensure a seamless experience.

How can we help you?

Product support
Learn how to set up, manage, optimise or troubleshoot your devices.

App assistance
For help with the sfty app.

Customer care
Have questions or need personalised support? Our experts are ready to assist.
Additional resources
Find answers to common questions.

Stay informed about the latest innovations and features.

Learn about coverage for your sfty products.
Here when you need us
At sfty by Resideo, our goal is to provide you with reliable solutions and exceptional support every step of the way. If you need assistance, don’t hesitate to reach out—your peace of mind is our priority.